How do I return an item?Thank you for visiting the Patricia Green Collection! Please take a moment to browse our Policies section for answers to commonly asked questions. Should you have any additional questions or comments, please feel free to email our customer service department at info@patriciagreen.com Our customer service department is available for your convenience Monday to Friday 9AM to 5PM PST. All email inquires will usually be answered within 48 hours. Shipping Information All Patricia Green orders are shipped from our warehouses in California. Orders ship dates correspond to the availability dates on the website. Different styles may have different delivery dates. All orders for 1 pair will be charged $8.95 for shipping and handling. All orders for 2 pair and more will be charged $12.95 for shipping and handling. Optional faster services such as FedEx 2 day or FedEx Overnight will be presented at checkout if available. Return & Exchange Policy Patricia Green is pleased to accept returns or exchanges on merchandise received within 30 days of ship date. Without exception, merchandise must be unworn and in original condition. Refunds will be issued to your credit card for the value of the merchandise and any sales tax you may have been charged. Please note that we do not refund shipping charges. You MUST have an RMA # to return items so please call before sending your returns to obtain one. Patricia Green works hard to ensure your privacy. We do not sell your personal information to other companies. E-Commerce Site Security Ordering online from Patricia Green is as safe as shopping in a store or ordering from a catalog, as long as your browser supports secure credit card transactions. Wholesale Inquiries Please feel free to email our sales department at info@patriciagreen.com or call us @ 760-773-3800. |
